Module Title |
Module Content |
Module Outcomes |
Survival Kit |
- Personal concerns
- Tools and strategies
- Components of a successful workshop
- Basic administration requirements.
- Personal preparation – mental & physical
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- Identify personal concerns of facilitation.
- Identify and discuss tools and strategies for successful facilitation.
- Identify components of a successful workshop.
- Identify basic administration required for success.
- Identify strategies to prepare and manage yourself during a workshop.
|
Facilitator Qualities |
- Worst/best approaches
- Facilitator attributes
- Personal attributes
- Leadership approaches
- Facilitator/presenter styles
- Facilitator values, principles and philosophy
|
- Reflect on successful and unsuccessful facilitation approaches
- Identify desired facilitation attributes.
- Identify personal facilitation attributes.
- Identify and apply leadership approaches that relate to facilitation.
- Identify differences between presentation and facilitation and understand characteristics of a presenter and facilitator.
- Confirm values and principles to establish a personal philosophy for facilitation.
|
Questioning and Feedback |
- Question types and purpose (questioning to gain understanding, create understanding, increase self awareness)
- Developing a sequence of questions
- Feedback types and purpose (giving feedback, receiving feedback, PREP model)
|
- Understand the role of questioning in facilitation and identify question types.
- Use a question or sequence of questions to promote audience understanding.
- Understand the role of feedback in facilitation and identify feedback types.
- Use strategies to give to give and receive feedback.
|
Listening and Emotional Intelligence |
- Active listening skills
- Emotional Intelligence
- Self Awareness
- Empathy
- Reading an audience
|
- Demonstrate active listening skills.
- Explore emotional intelligence and apply emotional intelligence concepts in facilitation (self awareness, empathy and sympathy, interactions)
- Recognise audience signals that show engagement and understanding.
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Management and Planning
(Draft – material not yet completed) |
- Researching the audience
- Venue research (room size, resources, features, room set up, risk management).
- Workshop administration and logistics
- Time allocation, planning, management, practising (timing, stories, activities, questions, timing, introduction, etc)
- Technology and resources
- Evaluation of workshops
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- Establish the nature and needs of the audience.
- Establish venue resources and organisational requirements
- Perform administration requirements to deliver a successful workshop.
- Plan and practise workshop delivery.
- Use technology and resources to deliver a workshop.
- Implement, reflect on and evaluate workshop delivery.
|
Creating an effective learning environment
(Emphasis on adult learning principles)
(Draft– material not yet completed)
|
- Creating an inclusive learning environment.
- Adult learning
- Learning preferences
- Catering to learning preferences
- Conflict management
|
- Demonstrate an understanding of, and provide an inclusive environment.
- Explain, demonstrate and reflect on how adults learn.
- Demonstrate an understanding of individual learning preferences.
- Demonstrate how to cater for learning preferences within facilitation.
- Apply conflict management strategies in facilitation.
|
Communication
(Draft– material not yet completed) |
- Personal delivery (clarity, pronunciation, speed, tone, movement, congruency of body language, jargon)
- Verbal Delivery (giving directions, instructions)(paper dart game maybe)
- Body language
- Prepare visual aids
- Prepare written hand outs
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- To raise awareness of personal communication styles to identify strength and weaknesses.
- Identify and apply verbal communication techniques
- Demonstrate an awareness of non-verbal communication.
- Demonstrate an understanding of concepts of creating visual and written handouts.
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Facilitator Assessment |
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