Appendix I: ACNielsen Quality Assurance
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>> Next: Appendix II: Margins of Error
Quality assurance
ACNielsen is committed to the principles of Total Quality Management, and in 1995 achieved certification under the International Standards Organisation ISO 9001 code.
The company maintains rigorous standards of quality control in all areas of operation. Furthermore, ACNielsen is routinely and regularly subjected to independent external auditing of all aspects of its survey operations.
ISO 9001
In terms of this project, all processes involved are covered by our ISO 9001 procedures.
Code of ethics
All research conducted by ACNielsen conforms with the Code of Professional Behaviour of the Market Research Society of New Zealand.
Contents | >> Next: Appendix II: Margins of Error
Updated | 22 Mar 2007.
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